|
1. Scope of
application
You
are making a reservation on a website that uses the online reservation-system
of The Residency Hotels. The present General Terms and Conditions
apply to reservations that you make yourself via the online
reservations-systems (QualityOnline) of The Residency Hotels.
|
|
2.
Reservations System
The current online reservation-system has
real-time access to effective data and the actual availability of the
individual hotels, it places effective reservations directly with the
individual hotels. Therefore reservations are made, the present online
reservation-system may only be used for effectively required bookings, which
are subsequently also taken up, and not for fake or test bookings or fictitious
reservations. |
|
3. Making reservations
Each
reservation will be forwarded to the hotel in question on your behalf by The
Residency Hotels, Bhopal.
|
|
4. Accommodation
contract
The
accommodation contract is formed directly between you and the hotel you have
selected, as the reservation is being made. The Residency Hotels,
Bhopal is not a party to this accommodation contract.
|
|
5. Payment
You
pay the rate of the room confirmed by The Residency Hotels
International online reservation-system directly at the hotel. The hotel may
request the advance payment of all or part of the overnight stay. In this case,
you will receive a corresponding letter/invoice from the hotel.
|
|
6. Room prices
All prices are specified per room
and per night and include all service charges, taxes and the value added tax.
|
|
7.
Privacy
This
Statement discloses the privacy practices for the
www.hotel-residency.com.
As Sun International respects your privacy, you visit our public website
anonymously.
|
|
8. Online
Booking Facility & Queries
When
using our secure online booking facility the personal information you supply
serves only to verify the transaction and ensure professional service delivery.
Only employees who need the information to perform a specific job are granted
access to personally identifiable information. Furthermore, all such
employees are kept up-to-date on our security and privacy practices. We
will not disclose any of your personal information to any third parties without
your explicit permission.
For booking queries please
contact
info@hotel-residency.com
|